The patented Trident Voice Cloud is so unique and advanced that it stands as the only Voice over IP cloud solution that can say “our network cannot go down,” hence you don’t lose calls.

Our patented network design runs every call on 14 simultaneous Tier 1 servers. Our network automatically selects the fastest, cleanest route from 10-14 Tier 1 SONET carriers, basically OC providers, and they feed into 18-22 MetroE providers in the US. Trident Voice Cloud is literally located ALL over the country, your call can be going through ANY of the SONET carriers first, based on geography and latency/traffic; then we private haul over our Metro network straight from the ring carrier.

In layman terms, imagine your telephone having the ability to look at every connection nationwide and always selecting the very fastest, cleanest connection. If your phone is on a connection and our system decides that connection is degrading, it can “jump” from one server to another with a call in process, with no disruption to the call. No other provider in the industry has anything close to this ability… nobody.

Our servers are all virtual machines that allow us to add processors, RAM, and storage on the fly. This means that we can add hundreds of extensions with no measurable impact to a server slice. At our discretion, we can bring up new slices by simply clicking, dragging, and dropping. So, no matter how much you grow or how many locations you open, Trident Voice Cloud can deliver.